Terms of Use

Last updated: March 23, 2026

1. Purpose

These Terms of Use ("Terms") define the rules for accessing and using the Elevio mobile application ("the Application"), published and operated by Elevio.

By creating an account or using the Application, you accept these Terms without reservation. If you do not accept these terms, please do not use the Application.

2. Description of the Service

Elevio is a personal self-tracking and private social network application that allows its users to:

• Track their daily well-being (energy, mood, sleep, stress, physical activity, diet, expenses)
• Visualize their trends and progress over time
• Manage a private trust network (contacts, groups, exchanges)
• Maintain a personal directory (places, books, movies, notes)

3. Registration and Account

Registration requirements:

• Be at least 16 years old
• Provide a valid email address
• Create a secure password

You are responsible for the confidentiality of your login credentials. Any activity carried out from your account is deemed to have been performed by you. If you suspect unauthorized use, contact us immediately at support@app-elevio.com.

4. Acceptable Use

By using Elevio, you agree to:

• Use the Application in accordance with its purpose (personal tracking and private network)
• Not attempt to access other users' data without their consent
• Not use the Application for illegal, fraudulent or malicious purposes
• Not disrupt the technical operation of the Application
• Not distribute hateful, discriminatory or illegal content via social features
• Respect other users in your trust network

5. Intellectual Property

All elements of the Application (design, texts, logos, features, source code) are the exclusive property of Elevio and are protected by intellectual property law.

Any unauthorized reproduction, modification, distribution or exploitation is strictly prohibited.

Your content: The data you enter in the Application (daily entries, notes, contacts) belongs to you. Elevio does not claim any ownership rights over your personal content.

6. Subscription and Pricing

Free trial: Elevio offers a 30-day free trial from account creation.

Premium subscription:

• Standard rate: €15.99/month
• Early Birds rate: €5.99/month (limited offer for early users)
• The Early Birds rate is guaranteed for life for eligible users

Payment: Payments are managed via the App Store (Apple). Elevio does not collect or store your banking information.

Renewal: The subscription renews automatically unless cancelled at least 24 hours before the end of the current period, via your App Store account settings.

7. Termination

• By the user: You can cancel your subscription at any time via the App Store settings. Premium access remains active until the end of the paid period.
• Account deletion: You can delete your account at any time via the Application settings or by contacting support@app-elevio.com. Deletion is permanent and irreversible within 30 days.
• By Elevio: We reserve the right to suspend or delete an account in case of violation of these Terms, after prior notification except in emergencies.

8. Data Protection

The collection and processing of your personal data is governed by our Privacy Policy, compliant with the General Data Protection Regulation (GDPR).

Key points:

• No data resale to third parties
• No targeted advertising
• Data hosted in the European Union
• Encryption in transit and at rest
• Right of access, rectification and deletion guaranteed

9. Limitation of Liability

Elevio is a personal tracking tool and does not constitute a medical device, diagnostic tool or substitute for professional medical advice.

• The data and analyses provided are purely indicative and intended for personal use
• Elevio cannot be held liable for decisions made based on information displayed in the Application
• In case of health problems, consult a qualified health professional

Elevio strives to ensure service availability as much as possible, but does not guarantee uninterrupted operation. Temporary interruptions for maintenance may occur.

10. Changes to Terms

Elevio reserves the right to modify these Terms at any time. Users will be notified via in-app notification or email for substantial changes.

Continued use of the Application after notification constitutes acceptance of the new terms. In case of disagreement, the user may delete their account.

11. Applicable Law and Jurisdiction

These Terms are governed by French law. In case of dispute, and after an attempt at amicable resolution, the competent courts of Paris shall have sole jurisdiction.

12. Contact